Shipping policy

Shipping Policy

We are committed to delivering your order safely and promptly. Below are the details about our shipping process:

Processing Time

  • Orders are typically processed within 1–2 business days.

  • Once your order is dispatched, you will receive a shipping confirmation email.

Domestic Shipping

  • We ship to locations across the country using trusted carriers.

  • Standard Delivery typically takes 3–7 business days.

  • Express Delivery options may be available in select locations for faster delivery.

International Shipping

  • We offer worldwide shipping to many countries.

  • Standard International Shipping usually takes between 7–15 business days.

  • A tracking number will be provided once your order has been shipped, allowing you to track your package.

Order Tracking

  • Once your order is shipped, you will receive a tracking number and a tracking link to monitor your package's journey.

Customs, Duties & Taxes

  • For international orders, customs duties, VAT, and other import taxes may apply depending on your country’s regulations.

  • These charges are the responsibility of the customer and may be collected by the courier during delivery.

Incorrect Address Policy

  • Please make sure that your delivery address is correct and complete at checkout.

  • If an order is returned due to an incorrect or incomplete address, reshipping fees may apply.

Shipping Restrictions

  • Currently, we do not ship to certain regions or countries due to trade restrictions or limited courier services.

Need Help?

  • If you have any questions about shipping or delivery, please feel free to contact us at skrubbyco@gmail.com.